Act on the Consumer Protection in Electronic Commerce

전자상거래 등에서의 소비자보호에 관한 법률

Act · 공정거래위원회 · English text effective 2025-10-01 · Korean current 2026-07-21

Articles

• CHAPTER I GENERAL PROVISIONS
• Article 1 Purpose
• Article 2 Definitions
• Article 3 Exclusion of application
• Article 4 Relationship to other statutes
• CHAPTER II ELECTRONIC COMMERCE TRANSACTIONS AND MAIL ORDERS
• Article 5 Utilization of electronic documents
• Article 6 Preservation of transaction records
• Article 7 Prevention of input errors
• Article 8 Securing confidence in electronic payment
• Article 9 Cooperation of delivery business operators
• Article 9-2 Responsibilities of providers of electronic message board services
• Article 10 Operation of cybermalls
• Article 11 Utilization of information on consumers
• Article 12 Reporting by mail order distributors
• Article 13 Provision of information on identity and transaction terms
• Article 14 Confirmation of orders
• Article 15 Supply of goods
• Article 16 null
• Article 17 Cancellation of orders
• Article 18 Effect of cancellation of orders
• Article 19 Restriction on amount of compensation for damage
• Article 20 Obligations and liabilities of mail order brokers
• Article 20-2 Liability of mail order brokers and requesters of mail order brokerage
• Article 20-3 Responsibilities of mail order brokerage business operators who perform important part of mail orders
• Article 21 Prohibitions
• Article 21-2 Acts prohibited in operation of online interface
• Article 21-3 Voluntary code of practice relating to online internterface
• Article 22 Handling of cancellation of orders during temporary closure of business
• CHAPTER III PROTECTION OF CONSUMERS' RIGHTS AND INTERESTS
• Article 23 Formulation of consumer protection guidelines in electronic commerce transactions
• Article 24 Contracts of consumer damage compensation insurance
• Article 24-2 Matters to be observed when sending commercial advertisements
• Article 25 Support for consumer organizations on electronic commerce transactions
• CHAPTER IV INVESTIGATION AND SUPERVISION
• Article 26 Investigation of violations
• Article 27 Search of public information
• Article 28 Disclosure of information on violations
• Article 29 Fair evaluation and authentication
• Article 30 Reporting and supervision
• CHAPTER V CORRECTIVE MEASURES AND IMPOSITION OF PENALTY SURCHARGES
• Article 31 Recommendation to correct violations
• Article 32 Corrective measures
• Article 32-2 Orders for temporary suspension
• Article 33 Requests for mediation of consumer damage disputes
• Article 34 Penalty surcharges
• CHAPTER VI SUPPLEMENTARY PROVISIONS
• Article 35 Prohibition of contracts disadvantageous to consumers
• Article 36 Exclusive jurisdiction
• Article 37 Registration of trade association
• Article 38 Delegation and entrustment of authority
• Article 39 Application mutatis mutandis of the Monopoly Regulation and Fair Trade Act
• CHAPTER VII PENALTY PROVISIONS
• Article 40 Penalty provisions
• Article 41 null
• Article 42 Penalty provisions
• Article 43 Penalty provisions
• Article 44 Joint penalty provisions
• Article 45 Administrative fines
• Article 46 Special cases concerning application of administrative fines

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