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Act on the Consumer Protection in Electronic Commerce — Article 27 (Search of public information)

전자상거래 등에서의 소비자보호에 관한 법률 제27조

This English translation is based on the Korean text effective 2025-10-01. The Korean law has since been amended (current version effective 2026-07-21) — check the Korean original.

(1) If necessary for ensuring fair trading practices and preventing damage to consumers in electronic commerce transactions or mail orders, the Fair Trade Commission, a Mayor/Do Governor, or the head of a Si/Gun/Gu may, through the use of electronic means, etc., search information made public via the information communications network by the business operators or corporations or organizations relating to consumer protection in electronic commerce transactions or mail orders. <Amended on Mar. 21, 2023>

(2) No business operators or related corporations or organizations shall refuse or obstruct the search of information conducted by the Fair Trade Commission, a Mayor/Do Governor, or the head of a Si/Gun/Gu under paragraph (1) without good cause. <Amended on Mar. 21, 2023>

(3) If necessary for the efficient collection and use of information on damage to consumers, the Fair Trade Commission, a Mayor/Do Governor, or the head of a Si/Gun/Gu may request institutions engaged in consumer protection in electronic commerce transactions or mail orders (limited to public institutions prescribed in Article 4 of the Act on the Management of Public Institutions; hereafter in this Article, the same shall apply) or related corporations or organizations to submit or share the relevant data, as prescribed by Presidential Decree. <Amended on Mar. 21, 2023>

(4) Institutions, corporations, or organizations requested to submit or share data by the Fair Trade Commission, a Mayor/Do Governor, or the head of a Si/Gun/Gu pursuant to paragraph (3) shall not refuse such request unless there is good cause. <Amended on Mar. 21, 2023>[This Article Wholly Amended on Feb. 17, 2012]

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