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Act on the Consumer Protection in Electronic Commerce — Article 45 (Administrative fines)

전자상거래 등에서의 소비자보호에 관한 법률 제45조

This English translation is based on the Korean text effective 2025-10-01. The Korean law has since been amended (current version effective 2026-07-21) — check the Korean original.

(1) A person who continues his or her business in violation of Article 32-2(1) shall be subject to an administrative fine not exceeding 100 million won. <Added on Mar. 29, 2016>

(2) A business operator or a trade association shall be subject to an administrative fine of up to 30 million won for falling under either subparagraph 1 or 2, and up to 50 million for falling under subparagraph 3; and the executive officers, employees, or other interested parties of the business operator or of the trade association shall be subject to an administrative fine of up to five million for falling under either subparagraph 1 or 2, and up to 10 million for falling under subparagraph 3: <Added on Jun. 12, 2018; Dec. 29, 2020>

1. A person who fails to appear without good cause in response to a summons under Article 81(1)1 of the Monopoly Regulation and Fair Trade Act applied mutatis mutandis under Article 39(2);

2. A person who fails to file a report or to submit necessary materials or articles under Article 81(1)3 or 81(6) of the Monopoly Regulation and Fair Trade Act applied mutatis mutandis under Article 39(2), or who files a false report or submits false materials or articles;

3. A person who refuses, obstructs or evades investigations under Article 81(2) and (3) of the Monopoly Regulation and Fair Trade Act applied mutatis mutandis under Article 39(2).

(3) Any of the following persons shall be subject to an administrative fine not exceeding 10 million won: <Amended on Mar. 29, 2016; Jun. 12, 2018>

1. A person who fails to perform the matters to prevent consumer damage from occurring, in violation of Article 9-2(1);

2. A person who engages in any of the prohibited acts specified in Article 21(1)1 through 5;

3. An issuer of the means of payment stipulated in Article 8(4) who fails to enter into a contract, etc. of consumer damage compensation insurance, in violation of the proviso, with the exception of the subparagraphs, of Article 24(1);

4. A prepaid mail order distributor under Article 15(1) who violates Article 24(2);

5. An issuer of the means of payment stipulated in Article 8(4) who submits false documents to enter into a contract, etc. of consumer damage compensation insurance, in violation of Article 24(7);

6. A prepaid mail order distributor under Article 15(1) who submits false documents to enter into a contract, etc. of consumer damage compensation insurance, in violation of Article 24(7);

7. A person who fails to comply with a request by the Fair Trade Commission, in violation of Article 32-2(2);

8. Deleted; <Jun. 12, 2018>

9. Deleted; <Jun. 12, 2018>

10. Deleted. <Jun. 12, 2018>

(4) Any of the following persons shall be subject to an administrative fine of up to five million won: <Amended on Mar. 29, 2016; Jun. 12, 2018; Feb. 13, 2024>

1. A person who fails to preserve the transaction records, or fails to provide consumers with a means of accessing and preserving transaction records, in violation of Article 6;

2. A person who fails to indicate the identity information of the business operator prescribed in Article 10(1) or 13(1);

3. A person who fails to make a report under Article 12(2) and (3);

4. A person who fails to indicate, advertise, or notify the stipulated matters or fails to deliver documents on the contents of the contract, in violation of Article 13(2);

5. A person who fails to inform the other party to a transaction, who is a minor, of the fact that a contract on the transaction of goods, etc., can be cancelled, in violation of Article 13(3);5-2. A person who fails to obtain consent from consumers or to notify consumers, in violation of Article 13(6);

6. A person who fails to provide information on the matters referred to in Article 13(2)5, in violation of subparagraph 1a of Article 20-3;

7. A person who commits a prohibited act falling under any subparagraph of Article 21-2(1).

(5) Any person who fails to comply with an order to maintain order in violation of Article 66 of the Monopoly Regulation and Fair Trade Act applied mutatis mutandis under Article 39(1) shall be subject to an administrative fine of up to one million one. <Added on Jun. 12, 2018; Dec. 29, 2020>

(6) Administrative fines under paragraphs (1) through (4) shall be imposed and collected by the Fair Trade Commission, Mayors/Do Governors, or the head of a Si/Gun/Gu. <Amended on Mar. 29, 2016; Jun. 12, 2018>

(7) Administrative fines under paragraph (5) shall be imposed and collected by the Fair Trade Commission. <Added on Jun. 12, 2018>

(8) The standards for imposing administrative fines under paragraphs (1) through (5) shall be prescribed by Presidential Decree. <Added on Jun. 12, 2018>[This Article Wholly Amended on Feb. 17, 2012]

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