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Laws › Act on the Consumer Protection in Electronic Commerce › CHAPTER II ELECTRONIC COMMERCE TRANSACTIONS AND MAIL ORDERS

Act on the Consumer Protection in Electronic Commerce — Article 12 (Reporting by mail order distributors)

전자상거래 등에서의 소비자보호에 관한 법률 제12조

This English translation is based on the Korean text effective 2025-10-01. The Korean law has since been amended (current version effective 2026-07-21) — check the Korean original.

(1) A mail order distributor shall file a report on the following to the Fair Trade Commission, a Special Self-Governing City Mayor, a Special Self-Governing Province Governor, or the head of a Si/Gun/Gu, as prescribed by Presidential Decree; provided, this shall not apply where the frequency, scale, etc. of mail order transactions fall short of the criteria publicly notified by the Fair Trade Commission: <Amended on Mar. 29, 2016>

1. Trade name (including the name and resident registration number of the representative in the case of a corporation), address, and telephone number;

2. E-mail address, Internet domain name, and location of host server computers;

3. Other matters prescribed by Presidential Decree as necessary for verifying the identity of the business operator.

(2) Where a mail order distributor intends to make changes to the matters reported pursuant to paragraph (1), he or she shall report thereon, as prescribed by Presidential Decree.

(3) Where a mail order distributor who has filed a report pursuant to paragraph (1) intends to temporarily or permanently close, or resume his or her business, he or she shall report thereon, as prescribed by Presidential Decree.

(4) The Fair Trade Commission may disclose the information on the mail order distributor who has filed a report pursuant to paragraph (1), as prescribed by Presidential Decree.[This Article Wholly Amended on Feb. 17, 2012]

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