(1) Neither a business operator engaged in electronic commerce transactions nor a mail order distributor shall do any of the following acts:
1. Luring customers, concluding a deal with consumers, or interfering with customers’ cancellation, etc. of orders or termination of contracts by providing false or exaggerated information or by deceptive means;
2. Changing or shutting down the address, telephone number, Internet domain name, etc. for the purpose of interfering with cancellation, etc. of orders;
3. Inflicting damage on consumers by neglecting to address the shortage of human resources or facilities required to resolve disputes or complaints for a considerable time;
4. Unilaterally supplying the goods, etc. without the consumer's order and requesting the payment therefor, or requesting only the payment without supplying the goods, etc.;
5. Forcing the consumer to sign up for goods or services by telephone, facsimile, computer communications, electronic mail, etc. even though the consumer made it clear that he or she had no intention to do so;
6. Using the information on a consumer without obtaining his or her consent, or beyond the boundary of such consent; provided, this shall not apply to any of the following cases:a. Cases prescribed by Presidential Decree as inevitable for the execution of the contract with the consumer, such as delivery of the goods, etc.;b. Cases where such act is necessary for the payment for the goods, etc.;c. Cases prescribed by Presidential Decree as necessary to identify the consumer so as to prevent any illegal use of his or her name;d. Cases where there exist any unavoidable grounds provided for in this Act or any other statutes exist;
7. Making computer programs, etc. installed without the consumer's consent or without an easy, clear explanation and notification to the consumers as prescribed by Prime Ministerial Decree.
(2) To prevent violations of this Act and damage to consumers, the Fair Trade Commission may determine and publicly notify the standards that the business operators engaged in electronic commerce transactions or mail order distributors are required to observe.[This Article Wholly Amended on Feb. 17, 2012]