Act on the Consumer Protection in Electronic Commerce — Article 20-3 (Responsibilities of mail order brokerage business operators who perform important part of mail orders)

Where a mail order distributor fails to perform his or her duties pertaining to the following, a mail order brokerage business operator who performs the following affairs in processing transactions related to the mail order, shall perform the relevant duties on his or her behalf. In such cases, "business operator" in Articles 7 and 8, and "mail order distributor" in Articles 13(2)5 and 14(1) shall be construed as "mail order brokerage business operator":

1. Where the mail order brokerage business operator receives an order:a. Provision of information referred to in Article 13(2)5;b. Confirmation of the order pursuant to Article 14(1);c. Other matters prescribed by Presidential Decree, as necessary to prevent consumer damage.

2. Where the mail order brokerage business operator receives payment of the price of goods, etc.:a. Prevention of input errors, etc., pursuant to Article 7;b. Securement of confidence in electronic payment pursuant to Article 8;c. Other matters prescribed by Presidential Decree, as necessary to prevent consumer damage.[This Article Added on Mar. 29, 2016]