Korean Law in English
Laws › Act on the Consumer Protection in Electronic Commerce › CHAPTER II ELECTRONIC COMMERCE TRANSACTIONS AND MAIL ORDERS

Act on the Consumer Protection in Electronic Commerce — Article 14 (Confirmation of orders)

전자상거래 등에서의 소비자보호에 관한 법률 제14조

This English translation is based on the Korean text effective 2025-10-01. The Korean law has since been amended (current version effective 2026-07-21) — check the Korean original.

(1) In response to an order from a consumer for the transaction of goods, etc., a mail order distributor shall promptly confirm the customer’s expression of intent to order and provide information on the availability of sale.

(2) A mail order distributor shall have the adequate procedures that enable consumers to confirm the contents of the order, correct or cancel it before concluding a contract.[This Article Wholly Amended on Feb. 17, 2012]

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