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Laws › Act on the Consumer Protection in Electronic Commerce › CHAPTER V CORRECTIVE MEASURES AND IMPOSITION OF PENALTY SURCHARGES

Act on the Consumer Protection in Electronic Commerce — Article 31 (Recommendation to correct violations)

전자상거래 등에서의 소비자보호에 관한 법률 제31조

This English translation is based on the Korean text effective 2025-10-01. The Korean law has since been amended (current version effective 2026-07-21) — check the Korean original.

(1) Where a business operator is in violation of this Act or fails to perform his or her duty under this Act, the Fair Trade Commission, a Mayor/Do Governor, or the head of a Si/Gun/Gu may, before issuing an order to take corrective measures under Article 32, recommend that the business operator stop such violation, fulfill the duty prescribed in this Act, or comply with corrective measures required under Article 32. In such cases, he or she shall also be notified that accepting such recommendation shall be construed as receiving an order to take corrective measures under paragraph (3).

(2) A business operator in receipt of a recommendation for correction pursuant to paragraph (1) shall notify the administration agency which has issued such a recommendation of whether he or she accepts it or not within ten days from the receipt thereof.

(3) If a business operator in receipt of a recommendation for correction pursuant to paragraph (1) accepts such recommendation, it shall be deemed that the corrective measures under Article 32 have been ordered.[This Article Wholly Amended on Feb. 17, 2012]

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