Korean Law in English
Laws › Act on the Consumer Protection in Electronic Commerce › CHAPTER II ELECTRONIC COMMERCE TRANSACTIONS AND MAIL ORDERS

Act on the Consumer Protection in Electronic Commerce — Article 19 (Restriction on amount of compensation for damage)

전자상거래 등에서의 소비자보호에 관한 법률 제19조

This English translation is based on the Korean text effective 2025-10-01. The Korean law has since been amended (current version effective 2026-07-21) — check the Korean original.

(1) Where a contract on the sale of goods, etc. is terminated due to a cause attributable to the consumer, the compensation for damage the mail order distributor may claim against the consumer shall not exceed the amount computed by adding the delay compensation for nonpayment to the amount specified in the following:

1. Where the supplied goods, etc. are returned: The amount whichever is larger between the following items:a. The usual rental fee for the returned goods, etc. or the amount equivalent to usual benefits from the use thereof;b. The amount computed by subtracting the price of the returned goods, etc. at the time of such return from the selling price of the goods, etc.;

2. Where the supplied goods, etc. are not returned: The amount equivalent to the selling price of the goods, etc.

(2) In order to ensure an amicable resolution of disputes between mail order distributors and consumers regarding compensation for damage, the Fair Trade Commission may, if necessary, determine and publicly notify the standards for calculating the compensation for damage pursuant to paragraph (1).[This Article Wholly Amended on Feb. 17, 2012]

‹ Article 18All articlesArticle 20 ›

Korean original (law.go.kr) · Get articles as JSON via API