(1) Notwithstanding Article 6(2)2 of the Framework Act on Electronic Documents and Transactions, where a business operator fails to send an electronic document (referring to the electronic message as defined in subparagraph 1 of Article 2 of the Framework Act on Electronic Documents and Transactions; hereinafter the same shall apply) to the address (referring to the data processing system as defined in subparagraph 2 of Article 2 of the Framework Act on Electronic Documents and Transactions) designated beforehand in the agreement to make a transaction by means of an electronic document, the business operator shall not claim any right arising out of such electronic document; provided, this shall not apply to the cases prescribed by Presidential Decree, such as where it is of great urgency, where the consumer has already expected that the transaction shall be made by an electronic document, or where the consumer has already printed out the electronic document. <Amended on Jun. 1, 2012>
(2) Where a business operator intends to use an electronic document with a digital signature (referring to the digital signature as defined in subparagraph 2 of Article 2 of the Digital Signature Act; hereinafter the same shall apply), he or she shall notify the consumer of the validity, receipt procedures and methods, etc. of the relevant electronic document, as prescribed by Presidential Decree.
(3) In using electronic documents, a business operator shall neither compel (including de facto compulsion of the use of any specific digital signature by means of special standards, etc.) the consumer to use a specific method of digital signature, nor unreasonably restrict the use of a certain method of digital signature of the consumer’s choice.
(4) Where a business operator who conducts electronic commerce transactions makes it possible for a consumer to join a membership, to sign up for a contract, or to be provided with information related to the consumer, etc. through an electronic document, he or she shall also make it possible for a consumer to withdraw a membership, to cancel an order, to terminate, to revoke or change a contract, or to withdraw consent to the provision and use of information, etc. through an electronic document.
(5) If a business operator who conducts electronic commerce transactions is requested by a consumer to provide confirmation or verification concerning the transaction of goods, etc. through an electronic document, he or she shall comply with such request.
(6) Paragraphs (4) and (5) shall not apply where a business operator who conducts electronic commerce transactions notifies consumers beforehand of the difficulty of providing electronic documents for clear technical or security reasons.
(7) When a business operator who conducts electronic commerce transactions performs the obligations under paragraphs (4) and (5), business operators involved in the establishment and operation of the relevant cybermall shall cooperate by taking necessary measures for fulfilling such obligations.[This Article Wholly Amended on Feb. 17, 2012]