Korean Law in English
Laws › Act on the Consumer Protection in Electronic Commerce › CHAPTER II ELECTRONIC COMMERCE TRANSACTIONS AND MAIL ORDERS

Act on the Consumer Protection in Electronic Commerce — Article 6 (Preservation of transaction records)

전자상거래 등에서의 소비자보호에 관한 법률 제6조

This English translation is based on the Korean text effective 2025-10-01. The Korean law has since been amended (current version effective 2026-07-21) — check the Korean original.

(1) A business operator shall preserve the records on transactions, such as marks, advertisements and contents of the contracts and execution thereof in connection with electronic commerce transactions and mail orders for a substantial period of time. In such cases, a convenient means of perusal and maintenance shall be provided to consumers.

(2) Notwithstanding the provisions of the statutes related to the protection of personal information prescribed by Presidential Decree, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, a business operator may preserve the transaction records and personal information (limited to the information to identify the subject of a transaction, such as name, address, and e-mail address) relating thereto that he or she is liable to preserve under paragraph (1), even if the consumer withdraws consent to the use of such personal information. <Amended on Mar. 29, 2016>

(3) Matters regarding the subject matter and scope of transaction records to be preserved, period of such preservation by a business operator, and methods of perusal and maintenance made available to consumers under paragraph (1) shall be prescribed by Presidential Decree.[This Article Wholly Amended on Feb. 17, 2012]

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