(1) A provider of telecommunications billing services shall be liable for damages caused to a user of the telecommunications billing services while rendering the services; provided, the same shall not apply where the damages were caused by intention or gross negligence on the part of the user of the telecommunications billing services. <Amended on Jun. 9, 2020>
(2) A provider of telecommunications billing services shall negotiate with the claimant to damages for agreement on compensation for the damages under paragraph (1). <Amended on Jun. 9, 2020>
(3) If parties fail to or are unable to reach an agreement on compensation for damages under paragraph (2), either party may file an application for decision with the Korea Media and Communications Commission. <Amended on Feb. 29, 2008; Oct. 1, 2025>[This Article Added on Dec. 21, 2007][Previous Article 60 moved to Article 69 <Dec. 21, 2007>]