(1) Any provider of telecommunications billing services may establish and operate an institution or organization to autonomously mediate, resolve, or otherwise address disputes to protect rights and interests of users of telecommunications billing services. <Amended on Jun. 12, 2018; Jun. 9, 2020>
(2) If deemed necessary for mediating, resolving, or otherwise addressing disputes, an organization or institution authorized to mediate and resolve disputes under paragraph (1) may request purchaser information on behalf of a user of telecommunications billing services with consent of the user. In such cases, Article 58-2 shall apply mutatis mutandis to the request for purchaser information, etc. <Added on Jun. 12, 2018>
(3) Every provider of telecommunications billing services shall prepare a procedure for raising an objection by users of telecommunications billing services in connection with the services and redressing damages to their rights, as prescribed by Presidential Decree, and where the provider enters into a contract for telecommunications billing services, the provider shall stipulate such procedure in the terms and conditions of use. <Amended on May 28, 2014; Jun. 12, 2018>[This Article Added on Dec. 21, 2007][Title Amended on Jul. 12, 2018][Previous Article 59 Moved to Article 68 <Dec. 21, 2007>]