Korean Law in English
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Personal Information Protection Act — Article 37 (Suspension of processing of personal information)

개인정보 보호법 제37조

This English translation is based on the Korean text effective 2025-10-02. The Korean law has since been amended (current version effective 2026-09-11) — check the Korean original.

(1) A data subject may request the relevant personal information controller to suspend the processing of his or her personal information or may withdraw his or her consent to personal information processing. In such cases, if the personal information controller is a public institution, the data subject may request the institution to suspend the processing of his or her personal information contained in the personal information files to be registered pursuant to Article 32 or may withdraw his or her consent to personal information processing. <Amended on Mar. 14, 2023>

(2) Upon receipt of the request for suspension of processing under paragraph (1), the personal information controller shall, without delay, suspend processing of some or all of the personal information as requested by the data subject; provided,, where any of the following is applicable, the personal information controller may deny the request of such data subject: <Amended on Mar. 14, 2023>

1. Where special provisions exist in other statutes or it is unavoidable to observe obligations under statutes or regulations;

2. Where access may cause damage to the life or body of a third party, or unjustified infringement of property and other interests of any other person;

3. Where the public institution cannot perform its work as prescribed by any Act without processing the personal information in question;

4. Where it is impracticable to perform a contract such as the provision of services as agreed upon with the said data subject without processing the personal information in question, and the data subject has not clearly expressed the desire to terminate the agreement.

(3) A personal information controller shall, when a data subject withdraws his or her consent pursuant to paragraph (1), take necessary measures without delay, such as destroying collected personal information to prevent recovery and reproduction thereof; provided, in cases falling under any subparagraph of paragraph (2), a personal information controller need not take measures following the withdrawal of consent. <Added on Mar. 14, 2023>

(4) When rejecting a request for suspension of processing pursuant to the proviso of paragraph (2) or failing to take measures following the withdrawal of consent pursuant to the proviso of paragraph (3), the personal information controller shall notify the data subject of the reason without delay. <Amended on Mar. 14, 2023>

(5) The personal information controller shall, without delay, take necessary measures including destruction of the relevant personal information when suspending the processing of personal information as requested by data subjects. <Amended on Mar. 14, 2023>

(6) Matters necessary for the methods and procedures to request the suspension of processing, to withdraw consent, to reject such request, and to give notification, etc. pursuant to paragraphs (1) through (5) shall be prescribed by Presidential Decree. <Amended on Mar. 14, 2023>

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Korean original (law.go.kr) · Get articles as JSON via API

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