(1) When a user recognizes the existence of any error in electronic financial transactions, he or she may request the relevant financial company or electronic financial business entity to correct such error. <Amended on May 22, 2013>
(2) Upon receipt of a request to correct an error under paragraph (1), any financial company or electronic financial business entity shall immediately investigate and effect appropriate corrections to the processed transaction, and inform the user of the causes of the error and the results of correction by the methods prescribed by Presidential Decree within two weeks after receipt of such request. <Amended on Dec. 31, 2008; May 22, 2013>
(3) When any financial company or electronic financial business entity recognizes the existence of any error in electronic financial transactions, the entity shall immediately investigate and effect appropriate corrections to the processed transaction, and inform the user of the causes of the error and the results of correction in the methods prescribed by Presidential Decree within two weeks after recognizing such error. <Amended on Dec. 31, 2008; May 22, 2013>